Being in business for almost 12 years this year in a small town in Canada can be quite challenging but the spouse loves his retail store and as owner by association – I just play the supportive role and watch out for anything that can improve our business, our store and of course making the customers happy.
The store had been using a program written by a friend of the spouse and in most part it is an alright point of sale software but we know that at some point of time we are going to need a software that keeps better inventory than the one we are currently using. It would be awesome to be able to do inventory on a monthly basis with a bar-code scanner like the big retail stores – not with printed papers and pen since our inventory is growing so rapidly. Plus we also have a ebay store that we are doing a trial on – to see if it is feasible to move some products online. It’s alright if you are working alone but if you have employees – it is definitely much more effective to have a good POS system – more accurate, more systematic.
I told the spouse that at some point – we will have to do all the above not only because of ourselves but to be able to serve the customers better as well. And with a professional POS system, we can then go for long vacations without worrying about whether the employees can cope with doing inventory work the way we used to do them. 12 years in business is no easy feat – and to keep everything organized gets even harder without a good POS system – I think it’s time to call in the professionals eh.