Donch you just love good service.. and good attitude..!! I tell you .. they have my loyalty for sure..!!
Self-explanatory.. as below :
—– Original Message —–
From: Store #00612 Manager
To: Mama BoK
Sent: Monday, December 12, 2005 9:38 AM
Subject: RE: Overcharged – All the time
Thanks MB,
I appreciate the info and I look forward to a copy of the receipt so I can dig into the matter a make sure it doesn’t happen again. I won’t speculate on the cause until I can look into it further. Aain I appreciate you comments,
Sincerely,
Mark
—–Original Message—–
From: Mama BoK
To: Store #00612 Manager
Sent: 12/12/2005 8:08 AM
Subject: Overcharged – All the time
Dear Mr Mackinnon,
There must be a bug in your cashiering detector…for the latest left me
.. completedly baffled as i cannot reconciled how i could have been
charge for something that wasn’t even on the price tag at all.
Normally, when i buy your cooked wings..on 50% discount.. and when i do
not get the discount.. i can understand why.. the mistake might have
been made. But this time.. the prices for the before and after special
was printed on the labels.. but i was charged a totally different price
altogether.
I normally do not wish to complain about such a small amount of money..
but i’ve had times..where i was charged double.. for groceries that i
bought too. As you know.. i shop alot at Sobeys, meaning every other
day to be exact .. and seeing the mistake made over and over again.. i
feel that maybe it is time you should know about it.
i will scan the receipt for you tomorrow when i get into my store ..
with the labels on the box of wings for you too, if you like, for i know
how busy you and i are on a daily basis and playing catch up might be
hard for us.
Thank you.
Best regards,
Mama BoK
Address
City, County
Phone #