Category: KNNCCB Stuff

Self-explanatory as below. Ppl should take a lesson or two from Sobeys Customer Service and Management , instead of shrugging on responsibility. A simple, I am sorry and we will definitely look into it would have done nicely or might i suggest .. this could be the reason why.. instead of We hope this has informed you how to burn a candle safely.
I wonder if they do stop and think for their client – Pharmasave or not..?? because this inadvently would cause me to have bad feelings about buying anything from Pharmasave in the future. And to tell you the truth.. i buy lots of candles.. and i have receipts to prove it.

—– Original Message —–
From: BB
To: jimmacleod@ns.sympatico.ca
Sent: Thursday, September 29, 2005 12:12 PM
Subject: Dangerous Voltive

Dear Mr Macleod,
Attached please find pictures taken of a votive that i had purchase from pharmasave a few weeks ago.
I had used it a couple of days ago, and last nite.. this was what happened.
I suspect that the cup holding the voltive is too thin .. therefore it burnt my window ledge when it was almost done.
I am writing.. so that you are aware of this.. that way.. some other customer/s will not have the same problem as I.
Had my husband not been at home last nite.. i would have panic.. and try to use water on the cup.. and that would have been more disastrous..! with broken glass flying around.. and prolly cut me and my toddler.
I am bringing this to your attention .. in hope that no one will get hurt or any houses burnt down in the near future.
Thank you very much.

Best regards,
BB
902-74*****7

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